This store stresses me out big time, and I will choose to avoid, just not a pleasant shopping experience.
Great clothes, that are very affordable, both for men and women, although the store caters to a younger age group, I'd say from 13-23. Rue21 always has great sales going on as well. Good selection of shirts and pants and some under and outerwear, but very limited selection of shoes.
Yesterday I went shopping because I had a coupon for there that was get ANY 100$ purchase and take 40$ off so we did what it said and once we were checking out they said it doesn't work on clearance items. I read the coupon and it didn't say anything about clearance items its said ANY purchase I also read the small word on back also didn't say anything about clearance items. Great clothe but service is kind of okay ...
This store is hit or miss. Prices can be fair if you wait for a sale, or clearance. Don't buy full price. Sometimes I find everything I need on their receiving shipment days, and some days its really picked over, and sizes are limited. The customer service is sub-par and almost non-existent. The employees are constantly having private conversations in loud voices, complaining and what not, you are not greeted or asked how you are. Plus it feels like you are bothering them when you need something, or dressing rooms, or to be checked out.
Rue21 is a US Clothing Store based in Leominster, Massachusetts. Rue21 is located at 100 Commercial Rd Suite 28, Leominster, MA 01453, USA.
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