What a joke. Did you know that Lowe's model was to provide superior service to Home Depot? That's what they were built on. Meanwhile, I bought fencing material 2 months ago which was never ticketed for delivery. They were backlogged from not having a driver... okay, sure. I stop by the other day and ask about it. They "fix it" and offer me delivery Sunday. It's a currier service so I need to be there and they cannot for the life of them even begin to give me an idea of time for delivery... on a Sunday... in the summer... awesome, right? I have called XPO, their currier, and their store multiple times and neither knows what the other is doing. It's embarrassing. Home Depot has NEVER jerked me around like this. Lowe's... you're terrible.
Almost got scammed at the register. The saleswoman told us we had a "zero" balance on our gift card. However, she didn't offer it back to us. She put it in her register drawer. When we asked for it back, she said she couldn't get it out of the register drawer. We had her get the supervisor to open the drawer. He came and opened the drawer. When she swiped the card in front of her supervisor it came up with a $46.00 balance
Customer service rep yelled at my brother “for having a difficult order and he’d have to go in the back” That’s your job so there’s no need to be like that especially when I was forced to order it from this particular store. Even better, the item was received damaged.
Would be nice to have at least one cashier on duty. The self check out didn't work correctly. Not one person asked if I needed help while I was in the store. I'll stick with the orange store. I made a mistake and tried it again, no different.
Good supply of plumbing needs & helpful staff.. nice display of faucet for granite countertops..out side door lights .. we found all that was on our list.
Lowe S Home Improvement is a US Hardware Store based in Leominster, Massachusetts. Lowe S Home Improvement is located at 198 New Lancaster Rd, Leominster, MA 01453, USA.
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