Awful. They delivered a washer and it was broken from the start! Am now on hold for 30 plus minutes and can't talk to anyone. Don't use SEARS
Had to go to 4 stations before I was able to check out.
I perfer your p a s s r o a d k m a r t
My mother recently purchased a large chest freezer from the store. During our visit at the store we waited for a good 15 minutes before we received assistance. I witnessed her being pressured into applying for multiple credit cards that she repeatedly said she was not interested in. The sales associate James was rude to say the least. my mother knew the exact product that she wanted to purchase including price. when she told James that this did not match the price she had seen online he reluctantly checked the Sears website. When asking my mother the questions required for delivery he wanted to hear nothing she had to say no pleasantries . He was extremely rude and it was not appreciated. After leaving the store we checked the website to see if there was in fact free shipping and if the freezer was purchased online then she would have saved herself $75. So buyer beware if you are looking at the Sears website it will not match in-store price. And if are looking for a miserable high pressure experience and rude associates then this is the place to go.
Paid with debit in person, my pants cost $28 but they charged me $47 and didn't pick up the phone when I called
Sears is a US Department Store based in Leominster, Massachusetts. Sears is located at 100 Commercial Rd, Leominster, MA 01453, USA.
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